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Here is the revised version of the terms and conditions with Shiloh Training's information:

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### **Terms & Conditions:**

1. The issuance of Certificates or Statements of Results is the sole responsibility of SETA or QCTO. It typically takes 3-6 months, subject to various factors such as load-shedding and SETA/QCTO processing times. Should this timeframe be exceeded, learners will be notified of the reasons for the delay. Please note that delays from SETA may occur, and SETA is closed from mid-December to mid-January.

2. **Shiloh Training** shall not be held responsible for any delays that occur at SETA/QCTO under any circumstances, nor for any resulting damages or inconveniences that such delays may cause to the student.

3. If you fail to complete the course for which you have enrolled, you may not transfer, assign, or give it to another person. (T&Cs will apply)

4. No company/person may cancel a course for an employee, whether they have submitted it or not. Any internal issues at the company will be your responsibility.

5. All course materials or course content are copyrighted. They are only for the use of learners. No course material or part thereof may be used for company advantages or personal use. Legal action will be taken against offenders.

6. If you submit your portfolio or assignments to the incorrect address, **Shiloh Training** will not be held responsible.

7. Due to the nature of our services, there will be NO REFUNDS (these services cannot be returned to us, therefore no refunds).

8. If you do not submit your file, it is not the responsibility of **Shiloh Training** or any of our associates.

**Shiloh Training** reserves the right to update these Terms and Conditions at any time. The updated version will be available on our website. (www.shilohtraining.co.za/terms-and-conditions)

By completing our online enrollment form, you agree to the Terms and Conditions of **Shiloh Training**.

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Feel free to make any additional adjustments!

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